SoftAims Plus ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have. It applies to our websites and the services we provide.
1. Information we collect
We collect information you provide directly and information collected automatically:
- You provide: contact details (name, email, phone, company), the contents of your enquiries, and any project or account information you share with us.
- Collected automatically: technical data such as IP address, browser and device type, and usage data such as pages visited and referring sources, via cookies and similar technologies.
2. How we use information
We use information to operate and improve our services, respond to enquiries, deliver and support projects, process transactions, communicate with you about services you have requested, maintain security, prevent fraud, and comply with legal obligations. We rely on your consent or our legitimate business interests as the basis for processing.
3. How we share information
We do not sell your personal information. We share it only with service providers who process it on our behalf under appropriate safeguards, where required by law, or with your consent. Contact information is not shared with third parties for their own marketing.
4. Cookies and tracking
We use cookies and similar technologies to remember preferences, measure traffic, and improve functionality. You can control cookies through your browser settings; disabling them may affect some features.
5. Data security
We apply reasonable, industry-standard measures — including encryption in transit and access controls — to protect personal information. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to opt out of marketing communications. To exercise a right, contact us using the details below.
7. Data retention
We retain personal information for as long as necessary to fulfil the purposes described here or as required by law, after which it is securely deleted or anonymised.
8. Children's privacy
Our services are not directed to individuals under 18, and we do not knowingly collect their personal information. If you believe we have, please contact us so we can remove it.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted here with a revised "last updated" date. Continued use of our services indicates acceptance of the updated policy.
10. Contact
Questions about this policy or your personal information? Email contact@softaimsaidesign.com.